At Seaport Island Fashion (“we,” “us,” or “our”), we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

• Visit or shop through our website
• Purchase products from our physical retail store
• Create an account or place an order
• Contact our customer support team
• Subscribe to marketing communications
• Otherwise interact with Seaport Island Fashion

By accessing or using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Personal and Contact Information

We may collect:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account login information
• Communication preferences

Order and Transaction Information

When you place an order, we may collect:

• Products purchased
• Order number
• Order date and value
• Shipping and delivery details
• Return or refund information
• Customer support history

Payment Information

Payments are processed through authorized third-party payment providers, such as PayPal or Venmo, when available at checkout.

We do not intentionally store your complete payment card number or bank account details. Payment providers process payment information according to their own privacy policies and security practices.

Device and Website Usage Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol address
• Browser and device type
• Operating system
• Pages viewed
• Time spent on the website
• Products viewed or added to the cart
• Referring website or search source
• Approximate location derived from your IP address
• Cookie and similar technology identifiers

Customer Communications

When you contact us, we may collect the information included in your message, such as your name, email address, order number, inquiry details, and any supporting files you provide.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order or contact us
• Automatically through cookies and website technologies
• From payment processors and shipping providers
• From Shopify and other service providers that support our store
• From social media platforms when you interact with our official pages
• From fraud-prevention and security providers

3. How We Use Your Information

We may use personal information for the following purposes:

Processing Orders

To receive, confirm, process, pack, ship, and deliver your purchases.

Providing Customer Support

To respond to product questions, order inquiries, delivery concerns, return requests, refund requests, and other customer service matters.

Managing Payments

To process payments, verify transactions, issue eligible refunds, and maintain transaction records.

Shipping and Delivery

To provide the necessary delivery information to shipping providers, including DHL Express and FedEx, when applicable.

Fraud Prevention and Security

To detect suspicious transactions, prevent misuse, protect customer accounts, and maintain the security of our website and business.

Improving Our Store

To understand how customers use our website, improve navigation, evaluate product interest, and enhance the overall shopping experience.

Marketing Communications

With your consent where required, we may send information about new products, store updates, promotions, or special offers.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Legal and Business Requirements

To maintain business records, meet accounting and tax obligations, enforce our policies, resolve disputes, and comply with applicable legal requirements.

4. How We Share Personal Information

We may disclose personal information to trusted service providers only when reasonably necessary to operate our business.

Shopify

Our online store is powered by Shopify. Shopify provides the e-commerce technology used to display products, manage orders, and support checkout functions.

Payment Providers

Necessary transaction information may be provided to payment providers such as PayPal or Venmo when those payment methods are used.

Shipping Providers

We may provide your name, shipping address, telephone number, email address, and order information to carriers such as DHL Express or FedEx to arrange delivery and provide tracking updates.

Technology and Service Providers

Information may be processed by providers that assist with:

• Website hosting
• Customer support
• Email communications
• Website analytics
• Fraud prevention
• Data storage
• Store security
• Order management

Legal Disclosure

We may disclose information when reasonably necessary to:

• Comply with applicable laws or valid legal requests
• Protect our rights, customers, employees, or property
• Investigate suspected fraud or unauthorized activity
• Enforce our Terms of Service and store policies

Business Transfers

If our business is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

5. Sale or Sharing of Personal Information

We do not sell personal information in exchange for money.

However, certain analytics, advertising, or cookie-based activities may be considered “sharing” under some privacy laws. Where required, customers may be provided with a cookie banner, privacy preference control, or data-sharing opt-out option.

We will not discriminate against customers for exercising applicable privacy rights. California privacy law may provide qualifying consumers with rights relating to access, deletion, correction, and opting out of certain sales or sharing.

6. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

• Keep products in your shopping cart
• Remember customer preferences
• Support account login functions
• Process checkout activity
• Understand website traffic
• Improve website performance
• Prevent fraud and unauthorized activity
• Measure marketing effectiveness, where enabled

You may adjust cookie permissions through our website’s privacy controls or your browser settings.

Disabling certain cookies may affect the operation of the website, including account, cart, or checkout functionality.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include secure connections, access controls, platform security features, and trusted payment processing services.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should also protect their passwords and avoid sharing account credentials. The FTC recommends that businesses collect only necessary information, protect retained data, securely dispose of information that is no longer needed, and maintain a security-response plan.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Process and deliver orders
• Handle returns and refunds
• Provide customer support
• Maintain accounting, tax, and transaction records
• Prevent fraud
• Resolve disputes
• Enforce our agreements
• Meet applicable legal obligations

When information is no longer required, it may be securely deleted, anonymized, or otherwise disposed of.

9. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of eligible personal information
• Request a portable copy of certain information
• Opt out of certain marketing communications
• Opt out of certain sales or sharing of personal information
• Limit certain uses of sensitive personal information, where applicable
• Receive equal service when exercising your privacy rights

We may need to verify your identity before completing a privacy request. Certain information may be retained when permitted or required for legal, fraud-prevention, accounting, or transaction-related purposes.

Authorized agents may submit requests where permitted by applicable law and after appropriate authorization and identity verification.

10. Global Privacy Control

Where required by applicable law and supported by our systems, we may recognize browser-based privacy preference signals, such as Global Privacy Control, as a request to opt out of qualifying data-sharing activities.

11. Children’s Privacy

Our products and services are intended for adults and general retail customers. Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13.

A parent or guardian who believes a child has provided personal information may contact us to request review and deletion.

12. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media pages, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policy of each external service before providing personal information.

13. International Visitors

Seaport Island Fashion operates from the United States.

Customers accessing our website from outside the United States acknowledge that their personal information may be transferred to and processed in the United States or in other countries where our service providers operate.

Different countries may provide different levels of privacy protection.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

• Changes to our business practices
• New website functions
• Changes to service providers
• Legal or regulatory requirements
• Security and operational improvements

The revised policy will be posted on this page with an updated “Last Updated” date.

Contact Information

Business Name: Seaport Island Fashion

Business Type: Online and Physical Retail Store – T-Shirts and Casual Apparel

Business Days: Monday to Friday

Customer Support Hours: 9:00 AM–5:00 PM Pacific Time

Email Address: support@seaportislandfashion.shop

Customer Support Phone: +1 (619) 231-0036

Physical Store Address:
803 W Harbor Dr
San Diego, CA 92101
United States

Response Time: We aim to respond to all customer inquiries within 24 hours during business days.