Terms of service

Welcome to Seaport Island Fashion.

These Terms of Service (“Terms”) govern your access to and use of the Seaport Island Fashion website, online store, physical retail store, products, customer support, and related services collectively referred to as the “Services.”

Throughout these Terms, the words “we,” “us,” and “our” refer to Seaport Island Fashion. The words “you” and “your” refer to any visitor, customer, purchaser, or user of our Services.

By visiting our website, creating an account, placing an order, purchasing a product, or otherwise using our Services, you agree to these Terms and any additional policies referenced on our website.

Please read these Terms carefully before using our Services. If you do not agree with these Terms, you should not use our website or purchase our products.

Section 1 — Governing Law

These Terms and any related agreements will be governed by the applicable laws of the State of California, United States, without limiting any mandatory consumer rights provided under applicable law.

Any dispute will be handled by an appropriate court or dispute-resolution authority with lawful jurisdiction.

Section 2 — Eligibility and Online Store Use

By using our Services, you confirm that you are at least the age of majority in your state of residence or that you are using the Services with the permission and supervision of a parent or legal guardian.

You may not use our website, products, accounts, or Services:

For any unlawful or unauthorized purpose
To violate applicable federal, state, or local laws
To infringe intellectual property rights
To interfere with the operation or security of our website
To submit fraudulent, false, or misleading information
To introduce viruses, malicious code, or harmful technologies

A violation of these Terms may result in the restriction or termination of access to our Services.

Section 3 — General Conditions

We reserve the right to refuse, restrict, or cancel service or orders where reasonably necessary, including in cases involving suspected fraud, unauthorized payment activity, abusive conduct, incorrect pricing, inventory errors, or violation of these Terms.

You may not reproduce, copy, distribute, resell, exploit, or commercially use any part of our website or Services without our prior written permission.

Your use of our Services is also subject to our:

Privacy Policy
Shipping Policy
Return and Refund Policy
Contact Information
Payment Policy
Any other policies published on our website

Section 4 — Product Information

Seaport Island Fashion offers T-shirts and casual apparel intended for everyday wear.

We make reasonable efforts to provide accurate product information, including:

Product titles
Descriptions
Available colors
Sizes
Materials
Prices
Images
Care instructions
Availability

Actual colors may vary slightly depending on lighting, photography, screen settings, and device display.

Customers are responsible for reviewing the product description, size information, color, quantity, price, and delivery details before completing an order.

We may update product details or correct genuine errors when necessary. Material changes affecting an existing order will be communicated to the customer where reasonably possible.

Section 5 — Product Availability

Product availability may change without notice.

Adding an item to your cart does not reserve the item. An order is not fully accepted until payment has been successfully authorized and the order has been confirmed.

If a purchased product becomes unavailable, we may:

Contact you regarding an alternative
Cancel the unavailable item
Issue an applicable refund

Availability displayed on the product page should match the availability shown during checkout.

Section 6 — Prices and Currency

All prices on our website are displayed and processed in U.S. Dollars (USD) unless clearly stated otherwise.

Prices may change before an order is placed. Once an order has been successfully confirmed, the applicable price will generally be the price shown at checkout, except where cancellation is required because of an obvious technical, typographical, or pricing error.

Applicable taxes, delivery charges, discounts, or other charges will be displayed during checkout where required.

We do not add undisclosed charges after checkout.

Section 7 — Orders and Order Acceptance

After you place an order, you may receive an order acknowledgment or confirmation email.

We reserve the right to review, limit, reject, or cancel an order for legitimate reasons, including:

Suspected fraud or unauthorized payment
Incorrect customer or shipping information
Product unavailability
Duplicate orders
Obvious pricing or technical errors
Orders intended for unauthorized resale
Violation of these Terms

If we cancel an order after payment has been collected, an applicable refund will be issued to the original payment method.

Section 8 — Billing and Payment

Customers must provide current, complete, and accurate billing, contact, and delivery information.

Available payment methods may include:

PayPal
Venmo
Other payment methods displayed during checkout

Payment methods are subject to availability and may change.

Payments are processed through authorized third-party payment providers. Seaport Island Fashion does not intentionally store complete payment card or bank account information.

Payment information is handled by the applicable payment provider according to its own terms, privacy practices, and security procedures.

You confirm that you are authorized to use the selected payment method.

Section 9 — Shipping and Delivery

Seaport Island Fashion currently ships to eligible addresses within the United States.

Shipping Charges

We provide free standard shipping on all eligible U.S. orders.

Order Cutoff Time

Our order cutoff time is:

5:00 PM Pacific Time

Orders placed after the cutoff time may begin processing on the following business day.

Processing Time

Orders are generally processed within:

1–2 business days

Shipping Time

Estimated shipping time after processing is:

4–6 business days

Total Estimated Delivery Time

The total estimated delivery time is:

5–8 business days

Business days are Monday through Friday and exclude applicable public holidays.

Shipping Carriers

Orders may be delivered through carriers such as:

DHL Express
FedEx

The carrier used may depend on the delivery address, product, service availability, and operational requirements.

Tracking Information

Tracking information will be provided when available after the order has been dispatched.

Delivery times are estimates rather than guaranteed arrival dates. Weather, carrier delays, address problems, public holidays, and circumstances outside our reasonable control may affect delivery.

Customers are responsible for providing a complete and accurate delivery address.

Additional information is available in our Shipping Policy.

Section 10 — Returns and Exchanges

We accept eligible returns of defective and non-defective products within:

30 days from the date of delivery

Returned products must generally be:

Unused and unworn
In their original condition
Free from stains, odors, damage, or alterations
Returned with original tags and packaging where applicable
Accompanied by valid proof of purchase

Defective, Damaged, or Incorrect Items

Please contact customer support promptly if you receive a defective, damaged, or incorrect item.

After reviewing the request, we may provide return instructions and, where applicable, a prepaid return label at no cost to the customer.

Customers should not send a return before receiving return authorization or instructions.

Change-of-Mind Returns

For returns caused by personal preference, incorrect size selection, incorrect color selection, or a change of mind, the customer may be responsible for arranging and paying the return shipping cost.

Restocking Fee

Our restocking fee is:

Exchanges

Eligible exchanges may be accepted subject to product availability and our Return and Refund Policy.

Detailed eligibility rules, exclusions, and instructions are provided in our Return and Refund Policy. California’s Department of Justice advises businesses and consumers to clearly display and review applicable refund and exchange conditions.

Section 11 — Refunds

After an eligible return is received and inspected, we will notify you regarding the approval or rejection of the refund.

Approved refunds are generally initiated within:

7 business days after return inspection

Refunds are issued to the original payment method unless otherwise required.

Your payment provider or financial institution may require additional processing time before the refunded amount appears in your account.

Original or return shipping charges may be non-refundable where stated in our Return and Refund Policy, except where the product was defective, damaged, incorrect, or otherwise required by applicable law.

Section 12 — Order Cancellations

Customers may request cancellation within:

24 hours after placing an order

Cancellation is not guaranteed if the order has already entered processing, fulfillment, or shipping.

To request cancellation, contact customer support immediately and provide:

Your full name
Order number
Email address used at checkout

If cancellation is approved after payment has been processed, the refund will be returned to the original payment method.

Section 13 — Physical Retail Store Purchases

Selected products may also be available through our physical retail location.

Online and physical store:

Inventory may differ
Prices or promotions may differ
Product availability may differ
Return procedures may differ where clearly disclosed before purchase

Customers should retain their original receipt or other proof of purchase.

For current store hours, availability, or in-store assistance, please contact us before visiting.

Section 14 — Accuracy of Account Information

You agree to provide accurate and complete information when:

Creating an account
Placing an order
Entering billing information
Providing a shipping address
Contacting customer support

You are responsible for updating your details when necessary.

We are not responsible for delivery problems or order delays caused by incomplete or incorrect information provided by the customer.

Section 15 — Promotions and Discount Codes

Promotional offers, discount codes, and special pricing may be subject to:

Specific start and end dates
Product restrictions
Minimum purchase requirements
Customer eligibility requirements
One-time-use limitations
Geographic restrictions

Unless clearly stated otherwise, promotional codes cannot be combined.

We may cancel or correct promotions affected by fraud, misuse, technical errors, or unauthorized distribution.

Section 16 — Intellectual Property

The Seaport Island Fashion website and its original content, including applicable:

Business names
Logos
Product descriptions
Graphics
Layouts
Photographs
Designs
Text
Store content

are owned by or licensed to Seaport Island Fashion and are protected by applicable intellectual property laws.

You may use our website only for personal and lawful shopping purposes.

No content may be copied, reproduced, modified, distributed, or commercially exploited without prior written authorization.

Section 17 — Customer Content and Feedback

If you submit reviews, comments, feedback, images, or suggestions, you confirm that:

The content is truthful
You have the right to submit it
It does not violate another person’s rights
It does not contain unlawful, abusive, fraudulent, or malicious material

We may remove content that violates these Terms or applicable law.

Submitting feedback does not require us to implement, publish, or compensate you for the suggestion.

Section 18 — Third-Party Services and Links

Our website may include links or integrations involving third-party providers, including:

Shopify
Payment processors
Shipping carriers
Social media platforms
Analytics providers
Other service providers

Third-party services are governed by their own terms and privacy policies.

We are not responsible for the independent content, availability, security, or practices of external websites or services.

Section 19 — Personal Information

Our collection and handling of personal information are governed by our Privacy Policy.

By using our Services, you acknowledge that personal information may be processed as necessary to:

Complete transactions
Process payments
Deliver orders
Prevent fraud
Provide customer support
Meet legal obligations

Section 20 — Errors and Corrections

Occasionally, our website may contain genuine typographical, technical, pricing, availability, or descriptive errors.

We reserve the right to correct such errors and update affected information.

When an error materially affects an order, we may contact the customer to provide updated information, request confirmation, offer an alternative, or cancel and refund the affected order where appropriate.

Section 21 — Prohibited Uses

You may not use our Services:

For unlawful or fraudulent activities
To violate applicable laws or regulations
To infringe our rights or the rights of others
To submit misleading or false information
To collect another person’s personal information unlawfully
To upload viruses or malicious software
To interfere with website security
To conduct automated scraping without authorization
To impersonate another person or business
To make unauthorized purchases or payment disputes
To harass or threaten customers, employees, or other users

Section 22 — Disclaimer of Warranties

We aim to provide accurate information, quality products, and dependable customer service.

To the maximum extent permitted by applicable law, our website and Services are provided on an “as available” basis. We do not guarantee that the website will always operate without interruptions, technical errors, or maintenance periods.

Nothing in these Terms excludes any warranty, guarantee, remedy, or consumer right that cannot legally be excluded.

Section 23 — Limitation of Liability

To the maximum extent permitted by applicable law, Seaport Island Fashion will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website.

This limitation does not apply where liability cannot legally be limited or excluded, including applicable consumer protections.

Our responsibility for eligible product issues, returns, refunds, and order disputes remains subject to these Terms, our published policies, and applicable law.

Section 24 — Indemnification

To the extent permitted by law, you agree to be responsible for losses or claims resulting from your unlawful misuse of our Services, violation of these Terms, fraudulent conduct, or infringement of another party’s rights.

This section does not remove or reduce any non-waivable consumer rights.

Section 25 — Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

Section 26 — Termination

You may stop using our Services at any time.

We may suspend or terminate access where reasonably necessary because of:

Fraudulent activity
Security threats
Unlawful conduct
Abuse of Services
Repeated violation of these Terms

Obligations that reasonably continue after termination will remain effective.

Section 27 — Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return and Refund Policy, and other published store policies, form the agreement governing your use of our Services.

A failure to immediately enforce any provision does not waive our right to enforce it later

Section 28 — Changes to These Terms

We may update these Terms to reflect changes in:

Business operations
Products or Services
Website functionality
Payment or shipping providers
Applicable legal requirements
Store policies

The revised Terms will be posted on this page with an updated “Last Updated” date.

Changes will apply from the date they are published unless otherwise stated.

Contact Information

Business Name: Seaport Island Fashion

Business Type: Online and Physical Retail Store – T-Shirts and Casual Apparel

Business Days: Monday to Friday

Customer Support Hours: 9:00 AM–5:00 PM Pacific Time

Email Address: support@seaportislandfashion.shop

Customer Support Phone: +1 (619) 231-0036

Physical Store Address:
803 W Harbor Dr
San Diego, CA 92101
United States

Response Time: We aim to respond to all customer inquiries within 24 hours during business days.